Privacy Policy

Effective Date: 5/27/25

BounceUp LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:
• Name
• Email address
• Phone number
• Event location/address
• Any other information you choose to provide

We may also collect non-personal data such as your browser type, IP address, and pages visited.

2. How We Use Your Information

We use your information to:
• Respond to inquiries and provide customer support
• Process bookings and deliver rental services
• Send important updates related to your event
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:
• Trusted service providers who help us operate our business (e.g., payment processors, website hosts)
• Legal authorities, if required by law or to protect our rights

4. Cookies and Analytics

We may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can set your browser to refuse all or some browser cookies.

5. Data Security

We take reasonable precautions to protect your personal information, but no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to review, update, or delete your personal information by contacting us at:
📧 bounceup. nc@gmail.com

7. Text Messages and Communications

By submitting your information on our website or booking a rental, you agree to receive text messages from BounceUp LLC regarding your booking, event reminders, updates, or promotions.
Standard message and data rates may apply. You may opt out at any time by replying "STOP" to any message.
Your phone number will only be used for communication related to our services and will never be sold or shared with third parties for marketing purposes.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 bounceup. nc@gmail.com